Position Description and Duties:

The Program Assistant will contribute to the administration of GRID’s clean energy and clean mobility programs. This will include data entry and management, document review, process development, client communication, and other administrative tasks.

• Actively outreach and Interface directly with eligible clients from different backgrounds to provide them with program services in a timely and efficient manner.

• Review and respond to client applications for GRID Alternatives’ programs to determine eligibility

• Communicate with clients and respond to inquiries through several communication channels.

• Track all client projects immediately and accurately in GRID Alternatives; Salesforce.com CRM database

• Work with colleagues to identify opportunities to streamline the process so we can serve more clients in a given amount of time

• Other responsibilities as assigned

Position Requirements:

• Passionate about renewable energy, affordable housing, and/or environmental justice work

• Strong computer productivity skills and attention to detail

• Strong professional communication skills, and the ability to represent the organization professionally to a broad range of clients

• Effectiveness at organizing, prioritizing, and addressing assigned tasks in a timely manner in coordination with internal and external teammates

• Self‐motivated and self‐directed

• Ability to adapt to shifting workloads

• Ability to work effectively as a team member in a dynamic and culturally diverse environment

• Ability to handle confidential information in a trustworthy and professional manner

Preferred Qualifications:

• Bachelor’s Degree or equivalent experience (NOT REQUIRED)

• Experience with Salesforce.com CRM database is preferred but not required

• Experience with renewable energy, affordable housing, and/or environment/environmental justice work is preferred

• Nonprofit experience