Responsibilities:

• Perform maintenance and upgrade of voice networks (T1, VOIP, SIP trunking, POTS) to include servers, routers, switches, firewalls, remote access systems, and network management systems.

• Monitor, troubleshoot and maintain network connectivity to ensure high quality voice and data transmission.

• Perform writing tasks for technical documents, such as user manuals, installation manuals, help documents, and tutorials.

• Knowledge and experience in configuring, testing, and troubleshooting end-to-end Voice circuits and equipment.

• Accomplish pre-mission communication checks and voice instrument configuration verification.

• Assist in design of new technical solutions, planning, procurement, and implementations.

• Perform equipment installs, configuration updates, and troubleshooting actions at remote sites.

Education/Qualifications:  

• Must be a U.S. citizen and possess active Dept. of Defense Secret clearance.

• Bachelor’s degree in an engineering related technical field and 6+ years of directly related experience. 

• DoD Directive 8570.01 IAT Level II certification such as CompTIA Security+, CCNA Security, etc.

• Demonstrated technical writing and documentation skills. 

• 4+ years of experience in configuring, troubleshooting, and maintaining communications systems.

• 2+ years of experience supporting network devices such as routers, switches, and firewalls.

• 2+ years of experience performing network, Windows, and/or Linux administration in an enclave or enterprise environment.