Title: Backup Administrator
Type: Skillbridge Internship/ In-Person (Plano, TX) 24/7 Rotational Shifts
Company: Golden 5
Technology:
• Avamar, Data. Domain skills. Cyber Recovery a plus or able to train on Cyber Recovery.
• DPA reporting and monitoring.
Duties and Responsibilities:
• Support a variety of backup configurations and platforms
• Perform routine systems maintenance, upgrades, capacity planning, and administration
• Responsible for development, documentation, and standardizing preventative maintenance
routines to ensure system availability and performance standards on production systems
• Investigate and troubleshoot incidents and provide resolution within defined service level
agreements (SLAs)
• Communicate effectively with various entities, including client technical and non-technical
resources
• Schedule and enable backup based on standardized procedures detailed in the Operational
Run Book and to meet customer agreed upon standards.
• Proactively monitor and report performance utilization of backup technologies
• Handling major issues (P1/P2) and working on backup environmental errors with the vendor
• Configuration, layout, and performance tuning of backup infrastructure
• Provide analysis of Environment and Best Practice knowledge transfer
• Perform necessary backup infrastructure maintenance in accordance with customer's
change management policies.
• Ensure that the backup technologies are updated with current, stable, and compliant
architecture that meets enterprise standards
• Participate in Root Cause Analysis reviews when applicable
• Active participation in Disaster Recovery planning and exercises when required
• Perform on-call activities as needed for the environment and technologies
Skills and Qualifications:
• Bachelors degree preferred in Computer Science or equivalent experience
• Minimum 5+ years in a Backup Infrastructure hardware and software environments
• Experience with EMC Storage products
• and Windows server operating system skills including the ability to write and troubleshoot
shell scripts
• Knowledge of job associated database / software / documentation backups
• Should be able to deploy Backup environment from scratch, participate in DR activities
• Knowledge of Application aware backups (SQL, Oracle, Exchange etc.)
• Knowledge of Avamar, Data Domain, CyberRecovery and CyberVault.
• Familiarity with VMware and other virtualization technologies.
• Problem solver with troubleshooting, decision making, and analytical skills
• Able to work and interact with others in a structured / team environment
• Flexibility and adaptability to handle competing work demands
• Excellent verbal and written communication skills
• Ability to work flexible hours and be on-call
• ServiceNow functionality and usability