POSITION OVERVIEW

We’re seeking an HR Operations Coordinator with a focus on recruiting, onboarding and offboarding, payroll processing, training, and administration coordination. This position ensures that employees are supported and well informed through timely HR communications. This role is also responsible for keeping our HR systems and processes running smoothly reflecting accurate information. The HR Operations Coordinator role is ideal for someone with an HR background, who’s organized, detailed oriented, takes initiative, and thrives in a collaborative work environment.

ESSENTIAL DUTIES

Recruiting & Pre-boarding

• Collaborate with hiring managers to fill vacant positions by posting job openings, managing ATS, screen resumes, coordinate and conduct interviews, and communicate with candidates.

• Manage the pre-boarding process by drafting and sending offer letters, engage with the onboarding team and hiring managers to coordinate IT needs, background investigations, and reference checks.

Onboarding & Offboarding

• Support the onboarding process by preparing, coordinating, and communicating with new hires, hiring managers, and the onboarding team.

• Responsible for the offboarding process including exit interviews, offboarding forms, and system updates.

• Enhance the onboarding and offboarding processes to ensure a seamless experience for all parties involved.

Payroll, Benefits, & Vendor Coordination

• Collaborate with the payroll vendor to process payroll timely and twice a month.

• Coordinate with Finance and/or external HR vendors to ensure invoices have been paid timely.

• Assist with benefits enrollment, changes, and terminations.

• Reconcile HR related invoices monthly as well as identify and resolve discrepancies timely. 

Training & Development

• Assist with managing companywide training by assigning training courses through our HRIS.

• Send training status reports to managers and/or department heads to ensure all trainings are 100% complete by the due date.

• Draft a companywide training calendar reflecting annual regulatory and SOP trainings.

Culture & Engagement

• Propose culture building initiatives and employee engagement efforts.

• Assist with planning internal events, employee surveys, and processing spot bonuses upon request.

• Support employees during events such as new births, adoptions, and/or passing of loved ones by ordering flowers or purchasing food.

HR Administration & Compliance

• Maintain employee records in HRIS and make necessary updates.

• Support internal audits by gathering various HR documents.

Internal Communication

• Draft companywide HR messages and other HR-related announcements.

• Review and update internal HR templates to reflect new company name and organizational changes.

• Maintain and update companywide org chart.

• Support annual open enrollment and benefits communications.

• Provide timely responses to employee inquires.

Other Duties

• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities for this role.

EDUCATION AND KNOWLEDGE

• Bachelor's degree in Human Resources, Business Administration, or a related field.

• At least 3 years of experience in HR support role, recruiting coordination, or office administration. Prior experience processing payroll is preferred.

• Experienced with HRIS systems and Microsoft Office.

• Strong attention to detail and ability to manage multiple priorities in a fast paced environment.

OTHER QUALIFICATIONS

• Excellent verbal and written communication skills.

• Strong interpersonal skills.

• Strong organizational skills and attention to detail.

• Must be a self-motivated, dynamic, and creative team player.

• Strong analytical and problem-solving skills.

• Ability to act with integrity, professionalism, and confidentiality.

• Ability to work independently, and collaboratively in a fast-paced small team environment.

• Ability to prioritize work and handle multiple projects simultaneously.

TRAVEL

• This role may require 20% travel (advanced notice will be given).

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to walk. The employee must regularly lift and/or move up to 20 pounds.